Computershare
Digital Foundry (Innovation Team)
Computershare created an interdisciplinary team of experienced specialists consisting of IT Engineers, Information Architects, Project Managers and UX Designers. This is Digital Foundry. Digital Foundry comprises of approximately 40 people. Its purpose is to develop, design, refine and create new digital solutions that will benefit and add greater value to Computershare’s services.
COMPANY
Computershare
LOCATION
Melbourne
deliverables
UX & UI
Work process
Digital Foundry is a cross-functional team of around 40 talented individuals, such as IT engineers, information architects, UX designers, and Deliver Leaders; all working towards the parallel goal of pioneering products to streamline and improve the services of Computershare.
1. Problem
Many individuals in the Computershare community are unfamiliar with Digital Foundry’s services, therefore it was essential for them to clearly outline their purpose and tasks on their website for greater visibility.
2. Goal
Build a user-oriented high-fidelity prototype to address the principal queries: “what is DF?”; “what does DF do?”; “who are they?”; and “which projects have they developed?”, through a professional and innovative design. The timeframe was to complete this project in about 4 weeks.
3. The Challenge
For a while, the Digital Foundry’s Innovation Group had been exploring the possibilities of creating a website to showcase their achievements, as well as to provide proactive solutions to Computershare participants’ inquiries. I had the task to optimise the user experience, update the visual appeal and emphasise the worth and utility of DF systems for Computershare.
This project posed a challenge in procuring pertinent data to enable successful publication of the projects. A number of them had already been brought to completion, but the majority were still underway.
UI Style guide (DF - Computershare)
Final Product
Leaders and other members of the DF welcomed the final product and provided great commentary regarding its content, its design and the achieved goals.
One last challenge we faced had to do with the “Projects” section of the website. The DF team wanted to ensure that users could distinguish between ‘archived’/‘completed’ and ‘in progress’ projects. After some consultation, the final prototype and product displays the preferred option which was also welcomed across all teams.
The final prototype is responsive, ensuring compatibility with mobile and tablet devices right from the start.